Novell Vibe OnPrem is one of those technologies that gets user acceptance on an exceptional level.  NETCB has now achieved a number of successful Novell Vibe implementations that has managed to generate a level of end-user acceptance that were outstanding.

To service and maintain existing information technology implementations is a key element of NETCB's Support Services.  If you need the expertise of a team of software support specialists to be available during those critical moments when your systems just do not want to co-operate, sign a Service Level Agreement with NETCB.

The staff at NETCB has been involved in the largest number of GroupWise deployments in Africa. This also means that NETCB has staff with experience on GroupWise since 1992 when it was still known as WordPerfect Office.

As part of many GroupWise Deployment projects, training is one of the most important aspects to facilitate change management within the user community. Over the years we have created our own training material that we customise for each GroupWise deployment.

A n integral part of NETCB's ability to deliver results is the comprehensive services model that accompanies our solutions and products. The days are gone where a customer merely order a product and a boxed delivery took place.

NETCB provides clients with On-Site and Remote Support Services.  Our Remote Support Services are using BOMGAR as a secure and audited mechanism of providing customers with support as if an engineer is on-site.  Incident Management and activity recording are registered via our On-line Service Desk Management system, which is developed and maintained in-house and provided to select customers for internal use.

NETCB's remote installation, implementation and support capabilities allow us to support customers anywhere in the world.